What our customers have to say about us.
I met Dale Harrington of “Hawaii Air Conditioning” when I was contracted to build their home at Puu Lani Ranch. Since I have gotten to know him as an air conditioning and fireplace specialist, I have used him on several of my jobs and I’ve been impressed with his knowledge and professionalism. I have always been particular on selecting my sub contractors because we work so closely together. Once a sub contractor becomes part of my team I then feel comfortable recommending them to my customers. I would definitely recommen Dale Harrington!
—Bobby Nakamura, BC24551 Bobby Inc., Kailua-Kona
At 2500 feet elevation in north Kona there are many times during the year when it gets cold enough for us to need heat in our home. After the original installation of our heating system we had continued situations requiring ongoing service and maintenance. We just couldn’t find anyone who knew how to maintain the heating system for us and finally a service company ended up breaking it completely. Luckily I found Hawaii Air Conditioning. I am so grateful that there is someone who knows how to install and maintain heating systems of all kinds in our area. They responded to my request quickly, were very dependable and their service has been excellent. I’ve already referred them to one of my friends and will continue to recommend them.
— Pam Dillingham, Kailua-Kona
I had problems immediately upon installation of some very beautiful but improperly installed gas burning stoves. After many visits by the “licensed installer” and unanswered complaints to the retailer, Dale Harrington of Hawaii Air Conditioning was referred to me. He simply did not give up until all stoves were working perfectly and cleanly. He was covered head to toe with soot (on multiple occasions as he received the necessary parts) and worked way beyond the norm with a dedicated attitude. Even my 76 year-old mother who was visiting at the time, could not stop talking about what a hard working nice guy he was. Dale even established on his own initiative an annual checkup visit to keep the stoves safe and burning efficiently. I recommend him every time I have a chance!
— Rebecca Keliihoomalu, Broker, West Waikoekoe, Honokaa
I can’t say enough about how pleased we are with Dale, Ed and the crew. They are professionals and truly care about the safety of their clients. They inspected our fireplaces and determined what needed to be done to bring them back to code and be safe for us to use. They stress safety first! We were impressed! They are easy to get along with and appreciate being involved in the process as they work with you to complete the project. They completed three fireplace renovations for us and are now working on two more. We have recommended them to several friends and relatives and they are thrilled with their work. We highly recommend them for all of your fireplace and related service and installation needs. Plus they are fun!!
— Meg Greenwell, Kealakekua Ranch
We were very pleased with the quick response to our air conditioning emergency. Hawaii Air Conditioning offered options and explained the pros and cons for each. They fixed it quickly and inexpensively. Not only do they show up but they know their business. Great service.
— Brian Redo, Waikoloa
After 16 years using our wood burning fireplace, we finally decided to buy a gas fireplace. We were a little leery about having it installed because our past experience had been we’d call someone to service our fireplace and either they wouldn’t call back or they would schedule an appointment and not show up. Not so with Hawaii Air Conditioning. They came highly recommended and now I know why. They showed up on time, answered their phone and returned all of our phone calls. Parts had to be ordered and they showed up on time when the parts came in. What a pleasant experience it has been to work with them and if you are looking for someone who does a great job, is reliable and great to work with, I recommend Hawaii Air Conditioning.
— Joanne Coon, Waimea
I had looked around for someone to install a radiant heat system in my new home but here on the Big Island no one was familiar with how the system worked. Luckily I found out my neighbor had used Hawaii Air Conditioning to install his so I checked out his system and it was perfect. I hired them and what a great experience! They were very reliable, knew everything about the system they were installing, I couldn’t have asked for better follow-up and I just enjoyed working with them. I absolutely recommend them.
— Kenny Shamel, Waiki’i Ranch